Privacy

Privacy Policy

A Note About Your Privacy

Your privacy matters to me.

When you choose to share your details with Hello Healthy Homes, I see that as an expression of trust, and I believe that trust deserves to be respected.

Whether you are joining a course, becoming a member, downloading a resource, subscribing to our emails or simply getting in touch, I aim to collect only the information needed to support you and your experience with Hello Healthy Homes.

I do not believe in collecting information simply because I can.

Wherever possible, I prefer to keep things simple, respectful and transparent.

This Privacy Policy explains what information may be collected, why it is collected, how it may be used and the choices available to you.

Where applicable, Hello Healthy Homes seeks to handle personal information in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).

Information You Choose to Share

The information you choose to share with Hello Healthy Homes may include your:

• name;

• email address;

• telephone number;

• postal address;

• payment information required to process your purchases;

• course or membership preferences;

• enquiries or messages you send to us; and

• any other information you choose to provide while using this website.

You are always welcome to choose how much information you wish to share.

Intellectual Property

Everything shared through Hello Healthy Homes has been created with care and over many years of learning, observation and experience.

Unless otherwise stated, the written content, courses, videos, recordings, webinars, downloadable resources, worksheets, checklists, photographs, graphics, logos and other material available through this website remain the intellectual property of Hello Healthy Homes and Carol Parr.

When you purchase a course, join a membership or download a resource, you are purchasing a licence to use that material for your own personal learning and enjoyment.

You are welcome to revisit the material as often as your access allows, reflect upon it and apply it within your own home and personal circumstances.

However, the material may not be copied, reproduced, recorded, distributed, shared, uploaded, sold, taught as your own, or used for commercial purposes without prior written permission.

If you would like to share an article, video or resource with someone else, I warmly encourage you to direct them to the Hello Healthy Homes website so they can enjoy the information in its original context.

Thank you for respecting the time, care and experience that has gone into creating these resources.

The concepts, observations, teaching methods, course structure and original written material developed for Hello Healthy Homes are the result of many years of personal and professional experience. While healthy home principles are shared widely throughout the world, the way they are presented through Hello Healthy Homes is unique to this website and may not be reproduced without written permission.

Why We Collect Information

The information you provide helps me to:

• respond to your enquiries;

• provide access to courses, memberships and downloadable resources;

• process purchases and payments;

• communicate important updates relating to your membership or purchases;

• send newsletters or healthy home information you have chosen to receive;

• improve the content and services offered through Hello Healthy Homes; and

• provide support when requested.

Your information will only be used for purposes reasonably connected with Hello Healthy Homes, or where you have given your consent.

Breathe, Listen & Lead Communications

If you choose to become part of the Hello Healthy Homes community, whether through our Breathe membership or one of our paid memberships such as Listen or Lead, you will receive regular weekly emails as part of your membership experience.

These weekly emails are designed to gently support your healthy home journey and may include:

• practical healthy home observations;

• seasonal reminders;

• thoughtful reflections;

• questions to encourage awareness;

• articles and helpful resources;

• course and membership updates; and

• other information that supports the purpose of Hello Healthy Homes.

From time to time, additional emails may also be sent to let you know about new courses, webinars, live gatherings, resources or important changes relating to your membership.

If you have subscribed only to receive updates, you may unsubscribe at any time by using the unsubscribe link included within our emails.

If you are participating in one of our memberships, you may continue to receive essential service emails relating to your account, purchases or membership while you remain a member.

I value your time, your trust and your inbox, and I aim to communicate thoughtfully, consistently and with purpose.

Wherever you are on your healthy home journey, whether beginning with Breathe, growing through Listen or exploring more deeply in Lead, my hope is that every communication offers something practical, thoughtful and encouraging.

Looking After Your Information

Reasonable steps are taken to help protect the personal information you choose to share.

While no website or online service can guarantee absolute security, I take care to use reputable service providers and appropriate measures to help protect your information from unauthorised access, misuse or disclosure.

Sharing Information

I do not sell, rent or trade your personal information.

From time to time, your information may be shared with trusted service providers who help Hello Healthy Homes operate, such as payment processors, email communication platforms, website hosting providers or other services necessary to deliver courses, memberships and website functionality.

These providers are expected to handle personal information responsibly and only for the purposes for which it has been provided.

Information may also be disclosed where required or authorised by Australian law.

Cookies and Website Analytics

Like many websites, Hello Healthy Homes may use cookies and similar technologies to help improve your experience.

These tools may collect general information such as website usage, pages visited, device type and browser information.

This information helps us better understand how visitors use the website so we can continue improving its content and functionality.

Where practical, this information is used in a way that does not personally identify individual visitors.

Most web browsers allow you to manage or disable cookies should you choose to do so.

Third-Party Services

Hello Healthy Homes may use trusted third-party services to help provide courses, memberships, newsletters, payment processing, website hosting, online learning platforms and other online services.

These providers may have their own privacy policies governing how they collect and manage information.

Where possible, I choose providers that share a respectful approach to privacy and responsible handling of personal information.

Accessing or Updating Your Information

If you would like to access, correct or update the personal information you have previously shared, please feel welcome to contact me.

Where practical and appropriate, I will do my best to assist you.

Children's Privacy

Hello Healthy Homes has been created for adults seeking to better understand their homes and indoor environments.

It is not intended to knowingly collect personal information from children.

If you believe that personal information relating to a child has been provided through this website, please contact me so that appropriate steps can be taken.

Changes to This Privacy Policy

From time to time this Privacy Policy may be updated to reflect changes in the way Hello Healthy Homes operates, improvements to our website, legal requirements or changes in technology.

Any updated version will be published on this website together with the date it was last revised.

Contact Us

If you have any questions about this Privacy Policy, or the way your personal information is handled, please feel welcome to get in touch.

If something concerns you, please let me know. I believe respectful communication is the best way to resolve questions about privacy, and I will always do my best to respond thoughtfully, respectfully and with care.

You may also wish to read our:

• Terms & Conditions

• Access, Purchases & Refunds

for further information about memberships, courses, purchases, access to digital resources and the use of this website.

 

Privacy Policy last updated August 2026